Employee engagement is important. But so is customer engagement. Here's some expert advice on how to win—and retain—customers ...

Starbucks is piloting a new generative AI assistant in 35 coffeehouses in North America this year to ease the work of their ...

Starbucks is hosting over 14,000 coffeehouse leaders from across North America at Leadership Experience 2025 in Las Vegas.

Starbucks China has announced a price reduction across its non-coffee beverage offerings, aiming to expand its presence in ...

Over 1,200 Starbucks employees staged walk-outs at roughly 100 stores to protest the new dress code, citing concerns about understaffing and distraction from other issues. Starbucks Workers United ...

The company is even providing employees with a couple of free black shirts. Seems relatively harmless for a company like Starbucks to desire some sense of uniformity in its employees’ work wear.

A workers union says that more than 1,200 Starbucks employees have gone on strike to protest a new dress code policy that went into effect this week. Walk-outs have taken place at roughly 100 ...

Starbucks announced in April they would be implementing a more strict dress code for employees. The new rules began this week and now more than 1,200 Starbucks union workers have gone on strike to ...

Starbucks is now seeing record high shift completion, record low turnover at under 50% and rising employee engagement. “What we're discovering is the equipment doesn't solve the customer experience ...

“If [Starbucks] didn’t include employees in the change—asking ... And when it’s taken away, there is less engagement. However, Vogel says there is a caveat, as clothing is only one aspect of creating ...