Starbucks is seeing noticeable gains in retention ... Our benefits are not only supportive, they set us apart in a competitive talent market.” The firm regularly listens to employee feedback and ...

In an effort to reinforce its well-known brand, Starbucks is updating its uniform policy ... And when it’s taken away, there is less engagement. However, Vogel says there is a caveat, as clothing is ...

Starbucks is now seeing record high shift completion, record low turnover at under 50% and rising employee engagement. “What we're discovering is the equipment doesn't solve the customer ...

Starbucks is now seeing record high shift completion, record low turnover at under 50% and rising employee engagement. “What we're discovering is the equipment doesn't solve the customer experience ...

Can you highlight the role L&D can play in improving employee experience? Kruse: Learning and development are integral to our Partner Promise at Starbucks. Beyond creating a supportive environment and ...

Starbucks is piloting a new generative AI assistant in 35 coffeehouses in North America this year to ease the work of their baristas. The software, called Green Dot Assist, was unveiled at the company ...

When customers are courteous and friendly, it can significantly improve an employee's day – and might even earn you a complimentary treat. However, one Starbucks barista was left frustrated ...