CATV大手の米Comcastが、Webベースのコンタクト管理サービスやソーシャルネットワーキングサービス（SNS）を提供する米Plaxoを買収することで合意し ...

ブロードバンドおよびケーブルテレビ企業のComcastは、自社サービス「SmartZone」にオープンソースソフトウェア企業のZimbraの技術を採用したという。

Comcast is notorious for poor customer service, but this latest blunder might be a new low. The company actually changed a customer's name to A--hole Brown, from Ricardo Brown, on a bill after he ...

After years of customer service complaints, Comcast said Friday it is appointing a new executive to fix the problem. In general, cable companies have a pretty terrible reputation for customer ...

Trim’s chatbot speaking with a Comcast customer service representative Screenshot ... According to Trim, 70 percent of users have seen success, saving an average of $10 on their bill.

Today, on International Day of Disabled Persons, Comcast and Connect Direct launched ASL Now, a customer service support via American Sign Language for Internet Essentials, Xfinity Internet ...

If you're a Comcast customer who is employed, you might want to think twice before waging a campaign of complaints about bad service with the cable company. Why? Because if your employer has a ...

[They told us] to say how much better Comcast is than the rest of the competition. 'Why would anyone leave us?'" It wasn't just the tech department; former customer service employees also ...

Comcast reported a steep decline in broadband subscribers for the fourth quarter on Thursday on competition from telecom firms that have been bundling 5G mobile services with internet plans ...