Comcast is notorious for poor customer service, but this latest blunder might be a new low. The company actually changed a customer's name to A--hole Brown, from Ricardo Brown, on a bill after he ...

Ricardo Brown didn't have to wonder what Comcast thought of him ... Brown suspects a customer service rep did it after she called the company to cancel the cable portion of her service.

Comcast reported a steep decline in broadband subscribers for the fourth quarter on Thursday on competition from telecom firms that have been bundling 5G mobile services with internet plans ...

Cavanagh told analysts that problems with price transparency and customer service are a big part of what is driving the declines in Comcast’s ... operational execution success would tell you ...

If you're a Comcast customer who is employed, you might want to think twice before waging a campaign of complaints about bad service with the cable company. Why? Because if your employer has a ...

The Q1 2025 customer loss was over ... raising its total to 8.15 million. Comcast offers wireless connectivity through the Verizon network and markets mobile service in bundles with home Internet.

Comcast has over 32.3 million broadband customers. "Stiff competition across broadband, which saw customer losses ... at the company's Peacock streaming service rose 64% from a year earlier.

Comcast on Saturday reported restoring service to 64% of its customers statewide ... To submit a request, visit Natural Disaster Customer Recovery Plan or call 1-800-XFINITY (934-6489).

“Comcast Business serves as the technology foundation for Joe Bean’s, powering customer service and all that ... solutions keeps us brewing success for customers each and every day.” ...

Although still in its infancy, the success of their wireless service has displayed ... to 16.14 million in 2022-a customer attrition rate of over 27%. However, Comcast offers their Flex set ...

Comcast’s cable service has gone down so often in the past year that it should be giving its customers a partial refund. Barbara Reichwein East Petersburg Success! An email has been sent to with ...